Skip to main content
Menu: Transversal
  • Exports
    • Colombia Trade
    • Export Route
    • Opportunities in Real Time
    • Exportable Offer Catalogue
    • Colombia Exports Services
  • Investment
    • Invest in Colombia
    • Opportunities Map
    • Legal Guide
    • Legal Directory
  • Tourism
    • Vacations
    • Meetings
    • Entrepreneurs
    • Feel the rhythm
  • Colombia country brand
    • Colombia.co
    • News
    • Visit Colombia
    • Colombia Country Brand
letter
Header
  • Exports
    • Colombia Trade
    • Export Route
    • Opportunities in Real Time
    • Exportable Offer Catalogue
    • Colombia Exports Services
  • Investment
    • Invest in Colombia
    • Opportunities Map
    • Mapa de oportunidades
    • Legal Guide
    • Guía legal
    • Legal Directory
  • Tourism
    • Vacations
    • Meetings
    • Entrepreneurs
    • Feel the rhythm
  • Colombia country brand
    • Colombia.co
    • News
    • Actualiadad
    • Visit Colombia
    • Visita Colombia
    • Colombia Country Brand
    • Marca Colombia

Invest in Colombia

Invest in Colombia
Main navigation
  • Home
  • Why Colombia?
  • Investment Sectors
    • Agricultural products & Food production
      • Processed foods
      • Cocoa, by-products and chocolate
      • Fruits and vegetables
      • Palm industry
      • Livestock
      • Commercial plantation forests
    • Energy
      • Conventional energy
      • Renewable energy
    • Private equity and venture capital
      • Private equity funds
      • Venture capital
    • Infrastructure
      • Energy, transmission and telecommunications network
      • Social and sanitary infrastructure
      • Transport infrastructure
    • Hospitality and tourism infrastructure
      • Hospitality and tourism infrastructure
    • Real Estate
      • Real Estate
    • Manufactoring industries
      • Aeronautic
      • Automotive
      • Cosmetic and personal care
      • Packaging
      • Fashion industry
      • Petrochemical industry
      • Construction materials
    • Healthcare services and life sciences
      • Medicinal and cosmetic cannabis
      • Pharmaceutical sector
      • Healthcare services
    • Information technology and creative industries
      • Audio-visual and entertainment
      • Data Centers
      • Shared Services Centers
      • Outsourcing of Services BPO
      • Software and IT Services
  • How to Invest
    • Investment incentives
      • Legal and tax incentives
      • Free Trade Zones
    • Taxes in Colombia
    • How to establish your company at Colombia
      • Hiring a workforce in Colombia
      • How to buy real state
      • How to incorporate your company
      • Visas and migratory regulation
    • How to import
  • Articles and Assets
    • Articles
    • Documents and white papers
  • EN
  • ES
lsearch
  • EN
  • ES
Navegación principal
  • Home
  • Why Colombia?
  • Investment Sectors
    • Agricultural products & Food production
      • Processed foods
      • Cocoa, by-products and chocolate
      • Fruits and vegetables
      • Palm industry
      • Livestock
      • Commercial plantation forests
    • Energy
      • Conventional energy
      • Renewable energy
    • Private equity and venture capital
      • Private equity funds
      • Venture capital
    • Infrastructure
      • Energy, transmission and telecommunications network
      • Social and sanitary infrastructure
      • Transport infrastructure
    • Hospitality and tourism infrastructure
      • Hospitality and tourism infrastructure
    • Real Estate
      • Real Estate
    • Manufactoring industries
      • Aeronautic
      • Automotive
      • Cosmetic and personal care
      • Packaging
      • Fashion industry
      • Petrochemical industry
      • Construction materials
    • Healthcare services and life sciences
      • Medicinal and cosmetic cannabis
      • Pharmaceutical sector
      • Healthcare services
    • Information technology and creative industries
      • Audio-visual and entertainment
      • Data Centers
      • Shared Services Centers
      • Outsourcing of Services BPO
      • Software and IT Services
  • How to Invest
    • Investment incentives
      • Legal and tax incentives
      • Free Trade Zones
    • Taxes in Colombia
    • How to establish your company at Colombia
      • Hiring a workforce in Colombia
      • How to buy real state
      • How to incorporate your company
      • Visas and migratory regulation
    • How to import
  • Articles and Assets
    • Articles
    • Documents and white papers
Síganos:
Invest
now!
Did you know that the outsourcing of services is an investment opportunity in Colombia?
Breadcrumb
  1. Home
  2. Articles and assets
  3. Articles
  4. Did you know that the outsourcing of services is an investment opportunity in Colombia?

Did you know that the outsourcing of services is an investment opportunity in Colombia?

Share
  • Twitter
  • Facebook
  • Linked in
04 of June of 2017

Outsourcing Services in Colombia

Outsourcing is a common practice in the world of business and Colombia has high potential for one reason: there is a wide range of companies that offer BPO services, offshore, nearshore, KPO and shared services and these have emerged as investment opportunities in Colombia for international companies that seek a competitive labor force and recognize the country’s strategic geographic positioning when it comes to providing services within the region and across the world, alongside the other ideal foreign investment opportunities the country offers. 

Foreign companies are securing their investment strategies in Colombia, as ratified by the Gartner consultancy that in 2016 named Colombia as one of the best in the TIER 1 region for its positive economic outlook, solid free trade zone strategy and VAT exemptions for companies that export services, which are all favorable characteristics for investors.

The Business Process Outsourcing (BPO) sector has doubled the sale of services to foreign companies since 2005, because Colombia has the ideal infrastructure for exporting sales, customer service, e-commerce, technical support and back-office services: an infrastructure comprising five submarine cables and a 550GB connection, competitive prices and the ideal positioning in the middle of five time zones. The sector achieved US$1.976m in sales in 2015 according to the Colombian Association of BPO and Contact Centers, and created 189,000 new jobs. See more figures relating to Colombia’s outsourcing services here.

Outsourcing, one of the best investments

Call center services, in Spanish, represented 62.41% of the outsourcing sector in 2015, followed by telemarketing, billing and collection services. This is one of the best investments foreign companies can make because not only does it bring the benefit of skilled Colombian labor and the highest standards of work, but a contribution to the growth of the national economy too.

One example is Sutherland, one of the world’s largest BPO companies, which opened in Bogotá at the end of 2016 the fourth center specialized in business services, and high technology engineering, for handling operations in the United States, Canada and some Latin American countries. Sutherland has made one of the most relevant foreign investments in the sector, already amounting to more than US$10m and the creation of more than 2,000 jobs to meet the needs of multinationals including McAfee, Spotify, Google and AT&T. Read more on this successful case of investment in Colombia here.

If you seek investment ideas and or you have a need the BPO industry can satisfy, Colombia is the ideal destination and has spent years preparing itself to be this competitive.

Learn more about PROCOLOMBIA’S investment services and expand your business now.

Articles related

15 of January of 2021
Imagen de la bandera de Colombia, al respaldo se encuentra Cartagena.

Colombia, a competitive country for foreign investment

28 of October of 2020
Colombia unveils plan to boost foreign investment, multinational relocations

Colombia unveils plan to boost foreign investment, multinational relocations

28 of October of 2020
Valle del Cauca, Colombia

Nearshoring from Valle del Cauca, an opportunity for US companies looking to relocate

28 of October of 2020
Colombia lleva su oferta tecnológica al Mobile World congress 2017

Colombia takes its technological offer to the mobile world congress 2017

27 of October of 2020
Software and IT Services
Softbank de Japón invierte US$ 1.000 millones en app colombiana Rappi

Japan’s SoftBank Invests US $1 Billion in Colombian Delivery Startup Rappi

Colombia Investment Summit 2020

Colombia Investment Summit 2020

October 07-09
Is the most important event in Colombia aimed at attacting Foreign Direct Investment
The Latin American Real Estate Web Meeting

The Latin American Real Estate Web Meeting

December 8th & 9th
The aim of this Web Meeting is to connect real estate, family offices, institutional investors, and other industry professionals across Latin America and the world.
Pre Footer
  • About Procolombia
  • Ministries and Embassies
  • Regional Information
  • Documents and White papers
Procolombia
Colombia Co
Procolombia
Colombia Co
  • Calle 28 No 13A - 15 Floor 35-36 Bogotá - Colombia
  • PBX: +571 5600100 - Fax: +571 5600104
  • Monday through Friday 8:30 a.m. - 5:30 p.m.
Footer
  • Citizen Services
  • Complaints
  • Contact Us
  • Work with us
  • Sustainability Report
Síganos:
Footer Final
  • About this site
  • Terms of use
  • Personal Data Protection
Síguenos: