5/14/2010                                    Invest in Colombia's BPO Industry

An Exhilarating Trip...


This is my first blog – along with everyone else, I have also become a believer in the power of this medium and social networking tools to communicate, inform and entertain.


The blog really has been inspired by one of the most exhilarating trips I have ever made, when I visited Latin America and then Dubai. One of the greatest joys of my job is to discover new places and opportunities – I have rarely had a better trip.


I attended the World Economic Forum event that was held at Cartagena in Colombia. Ten years ago, wracked by open drug wars in its cities, today Cartagena (a city in Colombia which is on the Atlantic Coast, and Bogota its capital) are thriving cities – prosperous, clean, well managed and safer than many cities in the US or Europe or Asia.


Their government had invited us to visit and see if we wanted to set up operations there.  I met their extraordinary President, Mr. Uribe multiple times along with Minister of Trade, Mr. Plata and teams from their Investment Promotion Department.  These are truly extraordinary people, led by a President for whom no problem was too small, no person too junior to not respond to. The culture spreads throughout their government – people are accessible, informal and focused on execution. The President enjoys 80% popularity even though his team will end in August and he cannot be re-elected.




Minister Plata has been even more welcoming and supportive, backed by their entire Ministries. These are very determined, dedicated people who have saved their country from driving into further ruin, by sheer courage and personal sacrifice. Colombians are very proud of their country and what they have been through and deservedly so – they have won against extraordinary terror & war – President Uribe’s own family has been a victim of the drug cartels – but they have come though it.


I wish I could say the same for our politics in India, which remain far too corrupt without real leadership or substantial improvement in the life of our citizens.


I'm going to end here for now. Stay tuned for the next installment. Meanwhile, I'd like to hear what you think!



Part Deux: An Exhilarating Trip...


Hi everyone --  thanks so much for the enthusiastic response! I'm glad some of you have found my post informative. I agree with Aishwarya, Mark, Gobin, Nirisha and so many of you who said that nothing is impossible to achieve if we put in the right amount of focus and effort - in fact, this is also one of Genpact's Values - Energy and focus transform challenges into opportunities! As promised, here is a continuation of my first blog, which detailed my trip to South America...



<continued from part 1> ...Minister Plata has been even more welcoming and supportive, backed by their entire Ministries. These are very determined, dedicated people who have saved their country from driving into further ruin, by sheer courage and personal sacrifice.


Colombians are very proud of their country and what they have been through and deservedly so – they have won against extraordinary terror & war – President Uribe’s own family has been a victim of the drug cartels – but they have come though it.


I wish I could say the same for our politics in India, which remain far too corrupt without real leadership or substantial improvement in the life of our citizens.


For a country with nearly 300 million people in poverty, the main preoccupation of the media and politicians is IPL cricket controversies – how pathetic is that!! We have much to learn.


So Colombia represents a wonderful place to do business especially as we consider serving the Latin American market.


I travelled from there to Rio De Janeiro and then Sao Paolo in Brazil.  This is one of the fastest growing countries in the world, one of the BRIC nations.  If Rio and its people are not amongst most beautiful in the world, I’m not sure who or what is!  Despite the crime levels in parts of the cities, these are thriving modern cities, where the traffic is orderly; citizens can live in a comfortable, civil environment, traffic, electricity, water – all work!!


Latin America is a huge continent that represents an amazing opportunity for us.  The business people are keen to expand, work with us and welcome us.  The governments are even more welcoming and really work – its not just lip service, particularly in Colombia, don’t get me wrong – they have huge issues to tackle, themselves – corruption, bureaucracy, crime – but their average middle class citizens can lead a decent life without constant stress on some form or another.


We will now gear up to expand in Latin America – and fast.  If anyone wants to go there, let us know.  It is a beautiful continent, wonderful people, food, music, dance & culture – and a great business opportunity for Genpact.


From Sao Paolo to Dubai is a very long 15 hour flight – but worth every bit!  Because the Middle East is yet another great part of the world where we must expand in.   The financial services industry there has been hit hard and they are clear about their need for process capabilities and technologies.  We have a really terrific opportunity to get in early and make a huge impact.


I do want to write these more regularly.  I think there are few things more interesting than travelling all over the world, seeing what different people, industries and countries are up to – absorbing all of that and then looking for ways for us to learn and expand and grow!


I'll be back soon with my next travelogue! Stay tuned...






Best Practice and knowledgeable

This is really amazing and the best practice sharing as we believe in, like the Government of Cartagena to connect and accessible with our CEO and come to know how he thinks and knowledge pass on from the facts from his experience about the rest of the world.

Soni, Karan at 5/14/2010 4:58 PM


Re: An Exhilirating Trip...

This blog will really help us to know more about you .......

Agnihotri, Manish at 5/14/2010 5:04 PM




The real life story of Columbians who faced their issues head on and made the difference, was insipring. I must say your observations made this reading quite engaging. Can't wait for the next installment as I believe everyone would love to know your views on roles of Media and Politicians. Now thats going to be exciting...Thank you for taking this wonderful way to stay connected with all of us.

Tiwari, Anoop at 5/14/2010 5:07 PM


Unity in Diversity

This holds true for well stated belief - Unity in Diversity . Growing stronger & thicker despite any circumstances , of constant fight and still be the winning streak.........

Verma, Ridhima at 5/14/2010 5:12 PM


An Exhilirating Trip...

No doubt together we can change, However still the question is that ,from where will we start ???? cleaning of indian politics ,,,,, Hmmmnn i think its difficult but not impossible

Philip, Reji at 5/14/2010 5:20 PM


This is tremendous

It' gives us a great insight in understanding different cultures as the world is becoming globalized. Who knows tomorrow we may be operating out of Columbia!

Grover, Puneet G at 5/14/2010 6:06 PM


Re: An Exhilirating Trip...

Good to hear something from you Sir...

Sethi, Vaibhav V at 5/14/2010 6:08 PM



Hi, I am really delighted to see blog from you and I could feel the connect with you. I believe most of us would feel the same. Good to know about new place and there welcoming nature.  Looking forward for more blogs.


Kunte, Kalpana at 5/14/2010 6:21 PM


Great to Know!!

"Focus and Energy transforms challenges into Opportunities"...  I believe, this is what exactly Colombian Leadership has doen and proved... Some thing has to be driven from top to bottom to have such an visible impact.. I wish India should get such Leaders who can clean up the corruption system and dirty politics.. I again wish my wish comes true :) ....  nevertheless, Its great to learn some thing about the world we live in.. Thanks Pramod.

Khan, Mohd Imran at 5/14/2010 6:50 PM


Meaningful thought

I am so so happy to read your blog or conversation or address etc as every word has thousand meanings to improve our every minute of life. Excellent blog as we come near to you to know more about you.. Thanks

Subramanian, Venkata R at 5/14/2010 6:52 PM



Hi,  This is really a beautiful and interesting blog which gives a exposure to the cultre and the thinking of the people there.


I wish your wish would let each one of us think just once for our Indian Polity.


Looking forward to have some more....

ray, rashmi at 5/14/2010 7:00 PM


Nothing but the truth

I completely agree with you, Pramod. Having gotten opportunities from Genpact to travel around, I have seen positivity and efforts from governments around the world to promote trade and welcome investments from Global firms such as ours. It is disheartening to see that our own government and the country where we are headquartered is lagging far behind that many other cities in the world. I truly wish that we get the best in leadership to hold our country, its policies, and have a no-tolerance mechanism when it comes to accepting sub-standard and compromised service levels from our own people.

Kapur, Amit at 5/14/2010 7:03 PM


It's great to see you sharing experiences over blog.

I was excited to read your blog when I saw it on home page. It's really feeling proud to be part of pioneer company and now when we hear that we have been proposed to set up operations there......it is a great new for us and a reason to proud of what we are.


I believe in you as our leader.

Though I will be flying next week to UK on a GMS assignment, hope our vpn works there and I will be in a position to read your next instalment.......will be waiting eagerly.

Mudgal, Yogeshwer at 5/14/2010 7:09 PM


Interesting and knowledgefull tour

As we all are aware of our indian politics and we really wish that in future we would see some changes hopefully!


Best practice sharing i must say.

Really looking forward to have some more which would really help in growing our business.


Through proper implementation of policies we can also see some changes, if our own people would understand this.

Hasija, Priyanka at 5/14/2010 7:19 PM


!!!Great Trip!!!!

Nice to know about such a great trip. the best I found was Colombians are very proud of their country and what they have been through and deservedly so – they have won against extraordinary terror & war. Waiting for some more stories

Morolia, Indu at 5/14/2010 7:54 PM


Re: An Exhilirating Trip...

We will be looking out here to know more about you

jaiswal, Ashish at 5/14/2010 7:55 PM


Thanks Sir

What fun, what challenge, what positive vibes we have got from you today!


There is no dearth of new opportunities which the future holds for us as a company. The horizon we gaze into just keeps on expanding!


Getting into new economies, tapping into diverse and skilled talent pools and using them to leverage our quality of services...this is an inspiring thought which eggs us on further...


This is the most invigorating part of the role which Senior Leaders work on...All the best - We are your backbone and will not let you down.




Jhingran, Varun at 5/14/2010 8:14 PM


True Leadership

"These are truly extraordinary people, led by a President for whom no problem was too small, no person too junior to not respond to."


This line projects the caliber of the President...He is a true Leadership! Really Inspiring..! Would expect lot more to hear from you...!

Ahmed, Shaik Fayaz at 5/14/2010 8:37 PM


Re: An Exhilirating Trip...

This blog did change my perception of Columbia... but the bigger point about the blog is the feeling of a connection with the leader of the organization where I work...I would definitely follow this blog...Thanks

Margabandhu, Rajendra at 5/14/2010 8:54 PM


Welcome Pramod!!



Welcome to Blogosphere and its indeed a pleasure to see you and connect with you.

I truly feel amazed to be a part of this company because of its constant change and how receptive our leadership is...Thanks once again to provide us with the Medium, opportunity and freedom to express our views and also listen to yours.




Khanna, Mudit at 5/14/2010 9:15 PM


Re: An Exhilirating Trip...

Very true, we wish that we could say the same for our country... If everyone of us start thinking in this way then am sure its not difficult to make it in reality...

Nirisha, M at 5/14/2010 9:31 PM


Nurtured their country through hardship !!!!

We should learn from the countries like Colombia- How to keep our city clean, make it prosperous and safest, which we are unable to even after 61 Years ......

Dutta, Vivek at 5/14/2010 9:39 PM


Genpact the new "Gold diggers"

Sir your visit to dubai must have given you an idea about the still untapped Middle-east market...i think that we can generate a lot of revenue to our Co. by making in-roads to the ME mkt.

Kiran K E, George at 5/14/2010 10:18 PM


Great Inspiration...Real Example for us..Indians...

It was really great to go through this blog on your trip. Thanks for sharing and this is really a great example for us. Such news helps us in learning a lot..

Agarwal, Pawan at 5/14/2010 10:55 PM


Listening skills

One should listen what the other had to say, because every brain has the power to think and thinking knows no limitations. Sometime even an idea from a kid can do wonders. Thus listening to different people's views will lead towards a better solution.

Rao, K at 5/14/2010 10:57 PM


Nice article.

Short but excellent article. Thanks for sharing.

Hoping to see more and better pics .. Awaiting the next blog post.




Thomas, Joshu at 5/14/2010 11:02 PM



I was born and raised in Colombia before moving to the USA 25 years ago. The changes in security and strenght of their economy certainly opens doors for us to think about opening a center there. Thanks for sharing!

Iregui, Jose Ignacio at 5/14/2010 11:15 PM


Re: An Exhilarating Trip...

An oversees Government inviting to set up operations there.... this is really Awesome ... this shows the footprint that we have and share knowledge to grow. Eagerly waitin for thee next installment.




Kumar, Ashwin at 5/14/2010 11:28 PM


New Vista

A pleasant surprise and an interesting read - informal yet informative. Look forward to the supplements - with more photos?  Is Spanish the main language there ?



INDCORP\302008391 at 5/15/2010 1:48 AM


Re: An Exhilarating Trip...

Well begun Pramod! I have often followed your interviews and was really impressed with one of your interviews in Hindustan Times wherein you discussed spirituality, and how you have been interested in ascetism and candidly admitted that you dont think it would be possible for you to leave your luxurious life to follow these beliefs and interests.How your father inspired was very altruistic. Very candid, very impressive!

Dhar, Mrinal at 5/15/2010 2:50 AM



Thought for the indian politico is envisaged herein must be imbibed, if we want to see growth in every nook and corner of our country..truely the fighting spirit displayed by the Columbians is commendable........

We should surely spread out footprints on the soil of the country and extend our ever growing empire.....


Saikia, Gobin at 5/15/2010 3:35 AM


Re: An Exhilarating Trip...

First of all, thanks for a wonderful article, I thought it was really good, didn't know Colombia had progressed to this extent.  And yes, I too do think that our politicians can learn something from this. Hope Genpact's expansion would reach Colombia and its people :)

S, Suraj at 5/15/2010 3:54 AM


An Exhilarating Trip...

Wow! Pramod, you are really blessed to have such an opportunity to travel abroad while doing your job. You deserve the best because you work hard not just for your own good but for the good of the many, many, many people who depend on your leadership. We hope that the Company will also be able to provide jobs in other countries like Colombia.


Re: corrupt politicians, we have just had our local and national elections here in the Philippines and we're hoping that the new government will be less corrupt than before. Well, corruption is there to begin with and what we need now is 'political will' to stop corruption. So we hope that the new government have this 'political will' to finally put an end to corruption.


India and the Philippines face the same recurrent problem which is poverty. And I believe that we can only rise from poverty by having a clean and transparent government. Where there is corruption, there is poverty.


Well, I'm just glad to be with Genpact--a company that is not bound by corruption. Thanks, Pramod. More power to you. ^_^

Gandeza, Cezar Mark at 5/15/2010 5:31 AM


Nice change...

Discipline and fight against Corruption, poverty led to nice progress of Cloumbia...hope peace and progress sustain in Columbia.


Valli, Mohd at 5/15/2010 12:37 PM


A Genpacter got genpacted some more...

Welcome to Web 2.0, sir. We all really feel more close to you now, thanks that the blog bug bit you. Short, sweet & a crisp share of your work life & a nice read about developments in Latin American world. However, I have a different thought about Indian scenario. Our PM Dr. Singh was the father of economic reforms in 1991 & thereafter and today I'm sure he is doing his best to make India stand along with the world's powerful - though he has a bunch of people to convince & do that a lot of times.

We all will be definitely tuned for the next installment. Regards.


Singh, Simerjit at 5/15/2010 2:48 PM


Re: An Exhilarating Trip...

I must say that you have power to write yuor beautiful thoughts on paper, It' s an awesome blog... Thanks for telling us abt that beautiful trip....

waiting for next blog.....


Murti, Krishana at 5/15/2010 4:06 PM


Where the leader goes, the flock follows...

With burgeoning sites to the power and revenue potential of social media, this is a relevant move - in fact, quite late - but surely appropriate to tapping into first hand knowledge and practicalities, in case of pursuing social  media "productization" for the company.


All the best, Mr. Bhasin...


The pictures are good! :)

Macabeo, Joeveney at 5/15/2010 10:17 PM


We as Genpacters should stand different...

Great to hear that we have support and oppurtunities coming from the whole world, being a close part of the sales team, I just want to say one thing that "I really believe that our new values will make a difference and the way we are moving ahead, we will spread across the right boundaries at the right time and will make the right business Impact".

Dwivedi, Rahul D at 5/16/2010 12:40 PM



I am really delighted to see blog from you and I could feel the connect with you. I believe most of us would feel the same.


Good to know about new place and there welcoming nature.


INDCORP\703051221 at 5/16/2010 4:30 PM


Just A Thought....

I always wish India to be a cleaner, greener and better a place to live in where we can cross the road without the fear of being hit by a rouge vehicle, where we can sit outside our office sipping tea or coffee without the stinking garbage stewn around and where we can say "India is the BEST".

Lee, Wilkim at 5/17/2010 7:36 AM


Good to see............

Good to see you blogging. Thanks for sharing and looking for more...........

parvez, sadiq at 5/17/2010 9:43 AM



Its good to know about you more. Thanks for sharing your trip.

Kumar, Surinder S at 5/17/2010 10:14 AM


Check your words

HOLD ON Mr. Bhasin, a) Situation in India is not that remorse as you picture it. Its a little bit overflowing if you say that India do not possess real leadership or has not improved in standard of living of people, only after visiting few people who may be good to you and leading a country which has a history of failed economy and democracy. Colombia is not even a fair match to India in terms of success as a nation.


b) Though I respect your right to express your views. but never forget that what you will write here is not just be red in India but across the world where are org. has its establishments. So telling negative about India to foriegners; that too inconclusive facts would do no good,really.


Nowlakha, Siddhant at 5/17/2010 11:23 AM


True and Not so True

It is really good to hear views from a global leader like you, Pramod.  My thoughts on India are different. I differ on 'the real leadership and substantial improvement of our citizens'. With good leaders like Shashi Tharoor and Lallu Prasad who have improved life for people of Kerala and made a success of the 'Indian Railways', there are many such leaders who have the desire to make substantial improvements for the 'aam janta'. Look forward to your next installment!

Kunche, Sandhya at 5/17/2010 12:05 PM


Good sharing ...

It is very exciting to know about such trips as it gives insight in not only the new plans of investment Genpact is thinking about but also gives us a chance to know more about other places through the eyes of a leader. Thanks for sharing your experience Mr. Bhasin.

Bhargava, Gagan at 5/17/2010 12:16 PM


Finally..Web 2.0 is working well for everybody.

So this platform is now providing its maximum! great to have a medium to connect with you..


@Siddhant : Hard to swallow realties sometime.. but accept it if you are not doing anything to change it!

Trivedi, Vivek Kumar at 5/17/2010 12:37 PM


Good to see you blog!

Overseas Government inviting to set up operations there is Awesome !!!! Thanks for sharing the experience...Awaiting the next installment...

Shakeel, Syeda at 5/17/2010 1:58 PM


Graduates passing out IIMs, should opt for career in politics

Lack of educated and dedicated people is main problem of indian

political system. I wish the graduates from IIMs should opt for political career to revamp the system. This graduates are transforming the business into huge success, why can't they work for the country and people????  People like Azim premji,Narayan murthy,Ratan tata,Anil ambani, Mukesh ambani etc should think out of dollars,revenues, Forbes rich list and should come up with plan to uplift the country and people of India.


Though it is difficult to sustain in indian politics, but not impossible.

We always think what system is doing for us, but we should question what we are doing for the system.

Kareem, Abdul A at 5/17/2010 2:14 PM


Law: The Power of Divine

First of all, am delighted to see my Super Boss blogging and on what a wonderful 'trip note'. Every economy is having Political, Social & Govt/Federal issues now and then. This is only due to us ~ the People spread over masses and impacting each other lives. The real mantra which strikes mind and support my belief is


It should be one for all; otherwise Life cannot come clean under existing political scenario.

CHAUDHRY, DEEPA at 5/17/2010 3:10 PM


Hope Indian Politics will Learn

Yes Boss I m agree with ur views but Not  a single Nation /State in the world is Bad/wrost,it is compleatly Depend upon the people, the mob or an individual of that country.  Sir i think India has one of the best telented People even they r uneducated or illitrate like we can see the villegers they r earning verygood revenues in farming bissness as they r using the experience from thier father and forefather which is equal to our"Best Practice Sharing" it is all about the use of mind with correct and productive manner.   basically we have tio treat our populatuion equal the day when will our govt will treat a villeger and a celebrity eqaul.  let see when this kumbhkarn will awake for country not for self.

Tripathi, Mayank at 5/17/2010 3:11 PM


Indian Politics : How we can improve it ?

Sir,  I read your blog and i read the comments posted on your blog.

After reading it I feel that we Indians have become so much used to the current state of politics, that we have started living with the problem instead of solving it.


With the kind of position you hold , and your peers from other companies, I think there should be an effort to partner with the Government and design investor friendly policies in India.

g, navin kolhar at 5/17/2010 4:21 PM


Excellent Initiative !!!

Yes sir, i am glad to see this kind of an initiative from you. This will help us to get connected with you more closely and learn more about the world around us.


V, Saihemalatha at 5/17/2010 4:34 PM


Thank you

Thank you  for sharing your trip with us.

Mishra, Ashwani at 5/17/2010 5:07 PM


Inspirational Move Sir...

Looking forward to learn more from you Sir....

Tiwari, Peeyush at 5/17/2010 7:08 PM



I have always found Latin American countries extic places. They have a hidden beauty which can only be felt when visited. We should also learn & take heart from the way the county has fought through so much adversity to come out strong. I'm also a great fan of the Colombian soccer team.

Robinson, Leon at 5/17/2010 8:05 PM


A Eye Opener To Our Governments

Actualy this should be a shown as a eye opener to our Governments that a city hit by open drug wars is now rated to be one the Safest among the cities in three big continents ... Were are we heading....

harsh, rajesh at 5/17/2010 8:34 PM



Great change, way back 10 years they proved what colombian's are.  Apart from that I really liked the way you showcased to your team and would like to hear many more such, so that we will improve our knowledge level to different verticles.  wish you all the very best in your future trips...Ravi velidandla

Velidandla, Ravi at 5/17/2010 8:38 PM



going through the blog....it feels that we are definately not resting on our laurels and always moving ahead looking for new oppurtunities...its just amazing what these new cities bring on the table for us......

Khanna, Rajeev R at 5/17/2010 9:02 PM



Really amazing what development can do to a drug war ridden city to a developing place as these pictures suggest. We must learn from these examples & help our cities to grow & develop much better than any other place in the world.

Thanks for sharing.

Ghoshal, Saurabh at 5/17/2010 9:21 PM


C-Square Model

India needs a 'Corruption Clean-Up' drive to steer to glory in top gear; present state of politics in India needs a gigantic 'change' coupled with implementation of hard 'controls' to prevent corruption in the first place.


The 'operators' manning the 'power' chairs in India are pretty busy inducing 'corrupt' measures in every transaction / activity because the present 'governance rhythm' permits such a leakage!


'Corruption Clean-Up' is the need of the hour. The seed of 'thought-leadership' can only be planted in the minds of our 'Public Servants' post one time 'mass clean-up' followed by institutionalization of 'hard controls' to 'detect' & 'prevent' corrupt measures proactively.



ujwal khanna - Certified BB, Nissan & NGen

Khanna, Ujwal at 5/17/2010 9:24 PM


Good to Know

it is really great to know about an not a good known country this way, specially when it has been told by you (Pramod), but I believe if you want to know a real country then instead of meeting the leaders of the country you should meet ordinary people of that country.....


Thnak You

Jitendra Kumar Pal

Pal, Jitendra JPL at 5/17/2010 9:47 PM


Explore Pramod's View

Its nice to know about Pramod's Colombia visit and its purpose.

Interesting to know about different culture and your view on them.

Awaiting to know the complete trip and the outcome.



Kumar, G Ragavendra at 5/17/2010 11:05 PM


Re: An Exhilarating Trip...

I could not stopped myself after reading blog, so thought of writing something, its really great when you travel different countries and get to know/learn a lot about others,,,I also feel that Indian politics is full of black & white and maximum politicians are corrupted.Sir, I have a small question for you, when electing for a new govt/giving your vote,what do you think we should consider, the person who has nominated himself/herself or the political party from which he/she belongs?"




Indrani Mahajan,Kolkata

Mahajan, Indrani at 5/17/2010 11:16 PM


Interesting Article

A short and interesting article where  you get to know a country like Columbia who has come this far amidst the terror and war.

We Indians also have a rich cultural heritage but unfortunately, there is corruption and it is infact rampant in most parts of the world

Good to know your views.

Pillai, Reshmi at 5/18/2010 12:46 AM



A very inspiring blog, a good download for Indains as the blog states a lesson that if the citizians of one country stand together in against of anything can able to stop the wrong practices of the society. Really Pramod to stop these evils(politians) we all Indians have to stand together.

Walia, Neha at 5/18/2010 4:06 AM

Most Interesting news....  Boss on Blog....WOW

Undoubt, together we can make much more than expectation,

Please continue it .....

Kedawat, Ashish at 5/18/2010 9:26 AM


I Have No Answer.

Corruption is something which I believe is in our blood. It’s really bad to write this thing but even I feel it, some time before I planned to go abroad for studies & later on settle their, I was almost done with all my legal formalities but then there is one word that has changed my mind. I went to meet my Professor to let him know that I am going; he only said “if you have talent then show it in your home land & change this country”


Don’t know what happened at that time but something has changed. we have Talent & courage but it only requires a real inspiration.

Katoch, Raman at 5/18/2010 10:36 AM


Very good idea

Pramod among us in the net - super! I am very happy! I am looking forward to new entries. Thank you very much in advance :)

Sebok, Lili at 5/18/2010 11:52 AM


Great to See U here

Would like to know more about your experience which I believe inspire others to follow your foot print...


Nice to see u here and looking forward to know more and more from you .. going forward

R, Seshasayee at 5/18/2010 11:53 AM


Re: An Exhilarating Trip...

Wow!!!! its a nice place. This is really a good blog by which we can connect with you.

Gaur, Madhu at 5/18/2010 12:10 PM


Welcome to Columbia

Sir, It is very heartening to see that world-over we are getting acknowledged for our reputation and so this invitation by the President of the country to see future collabration opportunity...So when are we starting our business there??


Sharma, Shyam at 5/18/2010 1:36 PM



Interesting, and I appreciate the comparative nature between Governments and believe that alot of governments can take a page from this Presidents handbook.


But some comparison should also be done from a leadership perspective. The qualities that you admire in another leader should not be just admiration but rather a driving force for you to instill this into the Genpact leadership. and this is in reference to the line "no problem too small, no person too Junior to respond too"

Francis, G at 5/18/2010 2:02 PM


no problem too small, no person too Junior to respond too

Hope we start the begining from our organization so that later we can say the same for our Government because after all it's ours.


Do our leaders really feel that way?

Sinha, Supriyo at 5/18/2010 2:10 PM


Simply Fantastic !

Hi Pramod, firstly it's great to interact with you and  thanks for starting your own blog. As a regular traveller I completely agree with your views. While we must certainly look for new areas / regions / locations to have a global presence, but at the same time we also need to focus on how can we improve our own country by getting into areas within our country where our people do not have enough opportunities to work.


I know you have mentioned about this in lot of your articles and discussions with media. The role of government is to encourage and give opportunities to companies like us for setting up facilities in thier areas/ regions so that these companies can create jobs.


So looking forward to hear from you on our new ventures both India, Latin America and other locations as well :-)

Nippani, Ramesh at 5/18/2010 2:15 PM


Re: An Exhilarating Trip...


After going through your blog i can say that Colombia is a star in South American growth.-Amit Mathur;Kolkata

Mathur, Amit R at 5/18/2010 2:55 PM


Inspiring Sharing

Thanks for sharing for such a wonderful message. And we should hope that we should also implement the same in our professional life and personal life.

Jambula, Lakshminarayan R at 5/18/2010 4:59 PM


Great Leader

Hi Pramod,  Nice Blog..It gives a sense of what all can change when you are in good hands and under great leadership and we are bestowed with ONE:)


I will definitely follow this BLOG..

Chakraborty, Rajat at 5/18/2010 6:52 PM


Very inspiring

Thanks Pramod for sharing your views and information. The following  thoughts have been glued to my mind " led by a President for whom no problem was too small, no person too junior to not respond to. The culture spreads throughout their government – people are accessible, informal and focused on execution" , ALL this knowing that he will not be re-elected is such an amazing story .


I wish we could boast of a similar culture in our country as well. Its so nice to see you connect the same thought to our own country instantly .


A very inspiring story Pramod, this also means that nothing is impossible if we get our focus and chase the same with sincere efforts.


Look forward to more of your blogs.

Dwivedi, Aishwarya at 5/18/2010 7:51 PM


verrry gooooooood

this really a  very good blog im really inspir with this

INDCORP\703060792 at 5/18/2010 7:55 PM


Making of a Nation

Hi Pramod,

The Article again Confirms the old saying that where there is a will there is a Way.  The People of Cartagena have Proved again that there is nothing like impossible all we need is the willingness.



This is just an example which can be used to improve each part and Parcel of Life.

Sudhanshu Shekhar

Shekhar, Sudhanshu at 5/18/2010 8:17 PM


Master Stroke.....Bang on Target

Hi Pramod, Really inspiring, Food for thoughts for many.


In Indian govt. context... we all are more focused on Planning then the real execution.....we have lots of plans as a Govt. on papers but we struggled to execute them. N numbers of plans for reforms (social & economic) but we will only manage to execute few of them & that too not upto the level expected.


No real leadership in Politics more focus on showcase.... Fight for the Seat not for the principles. Today I don't see any politician who is not corrupted, all are in some or the Other way :-)


Cleaning of indian politics.....very difficult but not impossible :-)


Look forward to more of your blogs.

Dhanerwal, Manoj at 5/18/2010 9:51 PM


Re: An Exhilarating Trip...

After reading this i've come to know that our CEO thinks in this way.

S, Srikanth S at 5/19/2010 2:01 AM



This is really an amazing experience that our CEO had taken  with the MR president of Cartagena. This is good to know that this nation is corruption less and their culture spreads throughout their government and also about their great courage keeps them different and unique from others.

INDCORP\703049167 at 5/19/2010 5:31 AM


Expanding the genpact impact on Global business....

After reading this i've come to know that our CEO thinks in this way

G, Ramanjaneyulu at 5/19/2010 3:03 PM



It is really very very inspiring.....

Gola, Yogita at 5/19/2010 5:01 PM


Learning Curve

This shows the difference b/w the two govts and our govt can exchange the learning by starting diff foreign operations like this.

Kamal, AVK at 5/19/2010 5:36 PM


Truly Global !!!

This shows the presence of Genpact across the Globe... Very much eager to see many more operations to be set up in other countries.

Alexander, Denny at 5/19/2010 5:53 PM


connecting with people....

It feels good to hear some experiences from our leader....actually it is a good medium to connect with your people......anyways i do feel not all the politicians in india are corrupt... keep blogging....waiting for the next one....

Yadav, Shweta Y at 5/19/2010 5:59 PM


Leaving the Past

The contrast between the two Govts., is strikingly loud and I also agree to the need to make a difference at home however what we need to realize as Indians is that you can make a difference in the future but it starts with leaving the past and thats what we are not very comfortable with, as a country.


Its a cultural outlook change that has to be driven individualy. With you and Me. I strongly feel that the people in that Govt., are the way they are, because of their value system injected in them over years starting at home and the chairs they sit on today has nothng to do with this.


People live by the tube now. We dress like the tube tells us, we talk like the tube tells us, we live like the tube tells us. In the bargain we are entertained at all times, not necessarily educated but definately enetertained.


The reality shows, the news channels, the media interference, the dramatics, its all entertainment and what we need is Education, the ability to think, because what we forget is What I Think Today Is How I Will Be Today


SARKAR, AVIK at 5/19/2010 7:00 PM


The Rising India

A great info... but there has been a saying "The Journey of several miles starts from the single step". Indian political system don't need the politicians, we need the leaders who can lead by their actions and the leaders are nowhere but here.


I think if we all understand our moral obligations towards our country our society, we would not lag anywhere.


But the need of the hour is Are we all ready to do for our country??? Its easy to criticize rather than taking the ownership.

Chopra, Rachna at 5/19/2010 8:21 PM


interesting to listen from the top man


I have just joined the Co. & am delighted to see you sharing your views with all of us.

That would really help to get the right culture throughout the organization & no doubt would enlighten all of us.

looking forward to more....


Shinde, Deepak at 5/19/2010 8:23 PM


An Exhilarating Trip

Thanks for sharing your experience Sir....

Looking forward for more information....

Begum, Shameem at 5/19/2010 10:16 PM


A big positive change.....

This is a great sharing, and observation from a socio-economic stand point of a particular place that is Cartagena. May be we look at such things when we plan for business expansion , but this can also be a learning for all of us when we operate in diversified localities which has evolved and still changing with time.


This blog is a practical sharing and a knee observation which really triggers our thought for such huge possibilities which is  held by the over all social structure of a place.  Thanks Pramod and we would wait for more such sharing.


Burma, Sanujit at 5/19/2010 11:05 PM


Awsome  Trip

This is really an awsome learning..........Would like to some more

Bhatt, Baldev at 5/20/2010 1:41 AM



The blog serves as a motivation for all of us.

Great to hear from you

Agarwal, Vishakha V at 5/20/2010 5:36 AM


When CEO Speaks

Sir, This is one of the great forum, to express our views and to listen, when CEO speaks.....It has been a great pleasure to be a part of a company which has such a great vision and opportunities in place....Travelling across the globe and the vast diversification of GENPACT will always be a charm...Thank you sir for sharing such a great experience of yours!!




SINGH, KAILASH at 5/20/2010 12:01 PM


Straight from the CEO

This blog connects the different minds of this organisation under  one umbrella....


Cartagena is a good example of Positive political will,its not that Indian politics lacks good people,the problem is existing system    does not allow the positive mind set.......

MISHRA, AJAY at 5/20/2010 12:31 PM



This is really encouraging but at the same time we should also apprciate that even with such huge population, illiteracy and corruption still our country is progressing at a very good pace and has become envy for most of the developing countries. Our big corporate houses should realise social responsibilty also.

Batra, Puneet PB at 5/20/2010 2:48 PM




Pal, Narendra at 5/20/2010 5:21 PM


RE: Just A thought

I read a few comments from people stating that our political system is so poorly set up and things about corruption and unending complaints..there were others sharing their thoughts about enlightening the politicians about the issues we face today(which I m sure they are aware of)...


Hence I wanted to share my opinion..What I feel is, that no one has and never can make a difference just by thinking or talking..As they say ""Actions speak louder than words"". That is the message I could comprehend out of the blog, wherein Pramod speaks highly about how Columbia as a country used to be a decade back and the sea change they have been able to bring in..sheerly thru the efforts of the citizens and the political leaders alike..


An example back home...The clean Qutub Drive...It did make a difference!! A result of actions,not words:)

Sivaram, Arun at 5/20/2010 6:06 PM


No Comparisions Please

Hi Sir,

Sure I do agree if there was less of corruption, healthy politics free from religion and regional bias India would have been a different country altogether. However, its not fair to compare it to a country which is 3 times smaller in size and is the 3rd largest receiver of US Grants. Considering that your trip might not have been tooo long and also most of the time you would been busy with business meets... dont know how much of Columbia you have explored.. I have never been to Colombia so I might be wrong here however, I believe there might be roads as clean as Roads at India gate and there might be some Old Bogota just like we have Old Delhi completely chaotic :). Just felt that you wrote what you were made to see in your short trip cause I strongly believe every individual, every household, every organization and every country have their own set of problems.

Lastly before concluding as far as the President of the Nation is concerned we have had the best Sh APJ Abdul Kalam unparalleled in Honesty and Intellect and a personification of Ruins to Reigns.


Will eagerly wait for the next Installment cause this one surely got my thought process running.


Chawla, Jitender at 5/20/2010 7:25 PM


Tremendous change in Columbia....

The saga of Columbia delves in its stupendous journey from bolt to blue with respect to its social grace, integrity and human development as of the day.

It is with bonafide empowerment of such great and matured selfless Columbian leadership traits which resurrected the dilapidated human values and barbaric activities.

A leaf out of the rewritten bible on columbia would serve a great resurgence for our politicians and for those corporate's who lost their ethical governance.

Humility, will to do good, selfless drive are only few attributes out of the lot  good qualities imbibed are clearly apparent in the leaders of Columbia.

Pramod's insight and the glee to share his pious thoughts are highly commendable.  We acknowledge his feelings with awe and great respect.



Srinivasa Tondapi

Tondapi, Srinivasa at 5/20/2010 8:16 PM


Nice blog to see from Pramod

Very nice to see first blog from Pramod.Blogs are surely a good social networking tools where up-to date information can be viewed , discussed and debated

Prasantha, Eli K at 5/21/2010 4:53 PM


Pleased to see your blog

Hi Sir...it was a quite a food for thought.......

Very excited about your next installment.

Khan, Imran N at 5/25/2010 1:28 PM


Happy to see you blogging....

Nice to know the culture of the other contry while reading your blog....Reading or knowing your views always been a inspiration for many......

tiwari, ashish kumar at 5/27/2010 3:31 PM


Fantastic Response!

Thank you for all your comments. This medium of connecting with each of you is fascinating and I hope to be able to keep up with my blog. I've added a second post so do check that out and let me know what you think.

Bhasin, Pramod PB at 6/3/2010 12:23 PM


An Exhilarating Trip...

Very interesting blog, Sir. We're looking forward to your next installment, i.e., Dubai trip.  Good luck!

Cerilla, Erwin at 6/3/2010 3:19 PM


Latin America

Sir i've gone through the Part-deux fo your traelogue.... Sir given a chance i would like to serve my Co.(Genpact) from Latin America in whichever capacity Co. wants me to. tx

Kiran K E, George at 6/3/2010 4:16 PM

Best Business Opportunity


It is the best business trip for expanding  footprints

outside INDIA. Reallly it will create global business impact

which makes our company world class outsourcing destination.

Gupta, Luv Kumar at 6/4/2010 5:23 AM


Just like Incredible India...Incredible latin America too!

have had the opportunity to be couple of times in Colombia and confirmed it's  a great country

and great opportunitites to grow as a business. I know some customers interested on us to open a center in Colombia

Looking forward to be part of it ;)



Raul Chavez

Chavez, Raul at 6/4/2010 9:51 AM


Colombia redeems itself

Wow, all the stories I have heard about Colombia so far, this is astonishing.

I guess they are really making progress and it's too sad to see that a president with 80% popularity has to step out now.

Keep it up with the blog, as i believe your experiences expressed through this blog inspire all members of our Genpact Family.

Gherasim, Bogdan at 6/4/2010 12:06 PM


Leadership in Right Direction

This feels nice to hear that there are some Governments which works relentlessly for develope of country and for the citizens...Though it feels Jealous as well when we see our policians and officers in that bad shape and corruption...

In such supportive Govt, we surely would get good response and business opportunities... This also will make our footprints further deepen on GLOBE.

Would be eager to see the next move.. Also apart from general outsourcing, I would suggest we should look for a new dimension in offshore business... May be involvement in developements for citizens working with govt... Just a vague thought :-)

Rolyan, Sanjeev at 6/4/2010 12:08 PM


Insights about other nations

It is always great to learn about things happening across the globe.

Prez Uribe & Columbia have been in the news for a while now and for the right reasons - the great progress they've made is fostering in an atmosphere of peace & stability. For a nation known to the world for its drug cartels & 50 year old insurgency, they've come a long way & are fast becoming a great investment destination.


And while we've been reading or hearing about this in the news, its great to have your first hand insights about your trip there.


Thanks Pramod & looking forward to more of these pieces from you.

Saud, Ebadur R at 6/4/2010 12:46 PM


Latin America..

I am really delligted that from a busy schedule even Pramod find time to blog and share his experience.


Thanks Pramod & looking forward to know more of these piece form you.

Kumar, Sanjeev S at 6/4/2010 7:17 PM



Your blog is Splendide pramod. BRAVO !

Jain, Ankit NT at 6/4/2010 8:16 PM



People need to look in to your self, and search what they have special. so they can succseed in life.

Raghav, Vinod at 6/4/2010 9:35 PM



i like reading this because aside frm the fact that it will give us idea of the future businesses which will be fostered by GENPACT worlwide, your passion to bring GENPACT globally will give us birds-eye view of what lies ahead! this as well will help us know more about you sir pramod! loving it !

Carolino, Michelle Lyn at 6/5/2010 10:57 PM




Part Deux Comments

Re: Part Deux: An Exhilarating Trip...

I deeply believe that Latin America as a continent receives far too little attention. It is a land of immense potential, resources, and beauty, and I am thrilled that our organization is looking at that part of the world seriously. It is a visible demonstration of the vision and geopolitical understanding of our leadership.

Nangia, Amit at 6/3/2010 1:14 PM


Re: Part Deux: An Exhilarating Trip...

wow...thats great.lloking ahead for the inaugural of the new site and giving hopes for the new people...

Karangula, Sandeep at 6/3/2010 1:33 PM

feel we are growing...

This travelogue cum expion for business opportunity is truly stimulating. “Part Deux” is even more informative. Straightaway I feel we are growing and the way it is lucidly written makes me feel travelling along with you. World economic scenario is changing faster than we would ever realize and these are the unchartered frontiers in terms of possible future expansion for economic leverage. These well disciplined countries will be the face of the new world economic era shifting the equilibrium which we all need to adjust as an organization. Being the first movers would mean competitive advantage.  But what makes me dare to post this comment is the Open Invitation… who doesn’t want to be a part of the growth story which also happens to be wonderful journey, exciting days… needless to say I dream of it…

Mondal, Dinabandhu at 6/3/2010 1:36 PM


Charged Up!

Hi Pramod, I had one look at your blog and it made the day so much more worthwhile and exciting...! We're totally charged up on knowing that we are going to step into unchartered territories like Latin America and Middle East!


I cant help smiling and feel great pride in writing this...Thanks for chiseling out a future so wonderful that we all want to be a part of the masterpiece called Genpact!


Cheers, VJ

Jhingran, Varun at 6/3/2010 1:54 PM


Re: Part Deux: An Exhilarating Trip...

Hi Pramod, firstly i would like to thank's for your effort in adding to different types of businesses from various parts of the country, which adds to our revenues and even gives a chance for more exposure, but would like to  suggest that before taking of any decision we should make a liasion beween the organisation as well as government also.

Pareek, Vimal at 6/3/2010 2:07 PM


Thanks Pramod

I truly belive expereince makes us what we become. Your blog, of all things, have injected this desire to be the change that we want to see.


And to your Latin American offer...well, I'm ON... not only because its country worth seeing... but also because the project that I'm into would last for another few months and post which I'll have to look for another project anyways... so if theres an opputunity in LatAm, I'm totally up for it.


But keep blogging... not sure how many organisations have this vibrant CEO & Employee interface.


A ship is safe at the harbour but thats not where its built for. So all the best for your future endevours.



Saha, Saptarshi at 6/3/2010 3:09 PM


Re: Part Deux: An Exhilarating Trip...

Experience one of the important element matters the most when we(company) want to crack the opporutnity first in the developing nations. We learn a lot each day and these are the things which help us make new deals and make us more stronger than our competitiors.

Kumar, Ashwin at 6/3/2010 3:19 PM


Re: Part Deux: An Exhilarating Trip...

We sitting in diffferent locations across the globe...might not be able to look at the entire world and know it......thats a regret ....but must say looking it from the view point of a wise man like Pramod....resolves the issue.....looking forwrad to know more....we all love you each bit....



Singh, Ayush at 6/3/2010 3:30 PM


Part Deux

Thanks Pramod for sharing this with us. I totally agree with your comment that more than 300 million people live below poverty line in India, yet the people in bureaucracy and politics have the ample amount of time to discuss controversies.


In fact, I was reading an article yesterday which clearly states India has the worst bureaucracy in Asia, and this is a great hindrance for India to grow at a rapid pace.


Hope things would improve for better in future..but yes it needs consistent focus and turning challenges into opportunities.


Please continue to share your thoughts with us as we really like reading those.



kushwaha, anupam at 6/3/2010 3:49 PM


Latin America-- should we go?

Latin America is surely an exciting continent to explore. NAFTA lead some part of Mexico to flourish, and the effect of the prosperity trickled down to Guatemala and costa Rics, but sadly, not to Latin America.


It is a continet of immense potential but troubled with drug peddling and drug mafias, unorganized petty crimes, too much unstability in the nations' politics. There are some good points too-- the countries are rich in minerals and natural resources, have good tourist spots and almost all the countries have good soccer teams.

chakraborty, ankur at 6/3/2010 4:33 PM


Expanding Boundaries.,

Hi Pramod,


Its really great to know abt our expansion steps.

This actually gives us a broader view on the strategic steps of top management and the upcoming oppurtunities.

GENPACT growing agressively on different continents apart from the normal business areas where the competitors dwell is a good to know info.,Keep us posted with many such experience of urs.


All the best for future expansions...



Kumar, G Ragavendra at 6/3/2010 4:41 PM


Re: Part Deux: An Exhilarating Trip... An Insight...

Hi Pramod,


First of all thanks for keeping us all along the journey, this novel idea of you giving us journey by journey update is as good as we going on a Due Diligences, SOL IDs or OJTs and briefing our teams about the experience with our clients.


Just some food for thought to the all the viewers of this blog:


Foreign Direct Investment (FDI) in 2009 in Latin America was 77 billion dollars ( down from 132 billion in 2008 ) largely because of the recession... Brazil, as usual, was the top recepient of FDI with 26 biilion dollars. What was unusual was.. Chile emerged as the second most preferred FDI destination with 12.7 billion dollars, taking over the usual number two slot of Mexico, which attracted 11.4 billion. It is interesting that Colombia had attracted more FDI than Argentina, the third largest market of the region.


For Apr'09 - Dec'09 FDI in India was 26.5 billion dollars and actually as rightly said by Pramod our Media & Politicians are busy with IPL Controversies, still continue to have the greed for money and we Indians have no access to news about how the TAX Payers monies are spent. Pathetic, literally I would say.


I believe other than NASSCOM no one would have a real idea as to how much was it because of the IT/ITES sector in the LatAm region.


This blog will always witness a lot of typefalls as this is the best way to communicate with a leader and I am happy to witness such a huge tech shift in a company of this huge size.



Ravi Anand

Anand, Ravi at 6/3/2010 4:51 PM


Just an idea!

Hi Pramod,


I am really surprised & inspired to see that despite having a busy schedule you made out time to write so much about your experience world-wide. A perfect & leading example of "Time Management". It is absolute pleasure to read & know about the world & its ethics, values, culture, economy, etc.


Just curious to know about your thoughts about Russia.


Thanks & regards


Chowdhury, Vikash at 6/3/2010 7:32 PM


Columbia, Rio and then........Middle East

Right from the indefatigable attempts of our media to portray ILP controversies and over-indulgence in writing about our politician's personal lives are some of the most ridiculous and salient features in the face of where 39% people are yet to learn how to read and write and needless to talk about the lives of the people in utter penury........good and a heavy point that you poped up.


Great to be informed and realized of the untapped potential of Columbia, Rio De Janeiro and finaly the thrieving middle east market in terms of our prospective business expansion. But's it's really to be seen and felt if our own Government would be understanding and welcoming enough like the ones of Brazil, Columbia and Middle East in future ......

Saikia, Gobin at 6/4/2010 2:56 AM



I wish you had written more about Rio and Sao Paolo.

I've heard that Brazil has so many natural resources, their land is so fertile, but what they add value in natural resources, they lack in logistics and distribution. Every hear when they gather the crops, they throw a lot of it away because of the poor distribution strategies. Anyways, I've heard only good things about what Lula has done to this country. If we ever open offices in South America, I would actually consider living there.

Gherasim, Bogdan at 6/4/2010 12:15 PM



Thanks for sharing your thoughts with everyone - please continue blogging ' your knowledge is a legacy' that should be passed on & educate us more.


You shared how people in Columbia are like a strong force including the government - we should realize that PEOPLE can make or break a country or an organization for that matter.


............ :))

Verma, Ridhima at 6/4/2010 3:49 PM


Amazed at the way you connect

Thanks Pramod for sharing your travelogue and reading our comments . I like the way you have connected your thoughts to India and our current  surroundings wherever possible. Its great to know about other people, industries and countries as  that helps us learn about other cultures and expand our awareness. I completely agree that as a country we are spending a great deal of time  and efforts on issues like politics, IPL, Star marriages etc highlighted by TV channels which takes a lot of our valuable time. Only if the Media was diverting its efforts towards more constructive issues and was driving greater awareness on issues like healthcare, education , medicine etc ( spreading the correct messages around) we would have made some impact on reducing poverty , dowry deaths, lack of basic education etc in our country as we see today. There was a short TV program I saw some time back called "Lead India" which I liked as atleast we were getting a foot in the right direction (by thinking about our nation) but am not sure if more such programs will come in future. As a country we can only succeed if all our people succeed and not just the middle & upper class.


Dwivedi, Aishwarya at 6/4/2010 8:13 PM


Re: Blog

thanks parmod for sharing your personal expericence with us, I am happy to know that we are expending

Maurya, Verendra at 6/5/2010 1:17 PM


Re: Part Deux: An Exhilarating Trip...

Fantastic blog...

INDCORP\703060556 at 6/5/2010 1:40 PM


Learning moving NORTH

Thanks Pramod!

Such blogs indeed helps people on the floor touch base with whats happening around the world...What they need...What I as an individual or team around can do...


~~ Moving from "leveraging your abilities to other business" to "leveraging it to a nation and its businesses"!!!


This looks like a great start...

Chokshi, Shamik at 6/7/2010 3:27 PM



thanks parmod for sharing your personal expericence with us, :) TC

Singh, Kapil at 6/7/2010 4:49 PM


!!Great Trip!!

Thanks for sharing this to us..Great to know that we have a really terrific opportunity to get in early and make a huge impact.


Morolia, Indu at 6/7/2010 6:58 PM

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